M a r c   T i s c h a r t
  • Voice Over & Audio Services

Terms of Service

TERMS OF SERVICE

Your Voice Now, LLC reserves the right to reject any voice over if it contains sexual content, hate content, marketing of alcohol, tobacco, drugs, or something we consider unedifying. We do not discriminate on the basis of race or ethnicity. 

SECTION 1 - OWNERSHIP 
All voice overs are the property of YourVoiceNow.com. Once they are paid for they become the client's property and you are free to use them in any manner. Your Voice Now will not enter into any confidentiality agreements or release forms. 

SECTION 2 - COMMERCIALS
Commercials usually run 15, 30 or 60 seconds.  You cannot combine several spots and call it a single spot. We bill based on the amount of spots you order. Additional charges apply for spots sent where we need to time/sync a voice over to an existing video.

For our RATES, please CLICK HERE.

SECTION 3 - COMPLETION 
All voice overs we send are property of YourVoiceNow.com until the client pays in full.  All voice overs are a BUYOUT with no restrictions.

SECTION 4 - RE-DOs
A re-do is when the client does not like the way the voice-over was read.

If you are not happy with the voice over please click the link on the order form "Have An Issue" so we can do it over in the proper manner. Please do not submit another order via the web site. We do not charge for the second re-do unless you change the copy or direction.

SECTION 5 - TAGS 
Tags usually run 15 seconds or less. Spots run longer usually 30 or 60 seconds.
You cannot count a number of tags or short spots as a 30 or 60 second spot. These are separate and charged accordingly. Different Phone Numbers are considered tags.

SECTION 6 - SCRIPTS & NARRATION
Scripts are usually more than one minute long.

Scripts or Narration jobs are not radio spots, they are usually used for industrial videos, web sites, and on-hold messages. Rates are based on the total finished length, and does not include any special editing (projects 5 minutes or longer) or production fees at $50 an hour. Our policy on scripts longer than one minute is to E Mail you a portion for approval. If you approve we will finish and send you a link for downloading. Please allow longer turn around times for long scripts. 

SECTION 7 - PRODUCTION COSTS
Additional Costs for Producing Spots, adding music and sound effects.

Production costs are based on simple editing. More difficult editing projects require additional fees based on the project.

SECTION 8 - LINERS
Liners are One Line and no more. Liners are used for Radio & TV programs and have a separate rate. If any Liner runs longer than one line it will be considered a tag or full-length voiceover.

SECTION 9 - REVISIONS
A revision is when the client changes the copy and wants it done over.

We charge again for revisions. Revisions are changes in the instructions or copy.

SECTION 10 - DOWNLOADS
Please download your VO within 30 days after completion as we erase from our server at that point. We are not responsible for files not downloaded in a timely manner. Any voice over issues must be addressed within 30 days of receipt.

SECTION 11 - YOUR VOICE NOW LISTEN IN SESSION
If you’d like to do a Listen In Session, you can!  If you have any questions about this policy please ask for clarification in order to prevent misunderstandings. A Listen In Session is the standard cost of the copy as written based on the current rate card, plus the cost of the Listen In Session (copy rate card cost + Listen In Session cost).

SECTION 12 - LISTEN IN COST
Listen in Sessions costs are $50.00 for up to 30 minutes of Listen In time per project. We will be glad to read each project up to 3 times. If you exceed 3 takes per session you will be billed by the minute for each additional take.  Additional Listen In time is $50.00 Per 30 minutes, billed in 1/2 hour increments.

For example: A 30 second commercial voice over is the rate card cost, plus Listen In cost. Same for narrations (over 60 seconds); rate card + Listen in Session cost. If you have more than one spot (commercials only) per session, the additional cost is 50% of the normal listen in rate, making it $25.00 for each additional spot.

SECTION 13 - WHAT ABOUT EDITING?
Under normal circumstances we deliver the entire session unedited for you to edit as you see fit. If you require additional (separate) files or want your files cleaned up and edited we charge an additional $50 per hour. There is a One Hour Minimum.

SECTION 14 - CLARIFICATION 
If there are changes after the session is over additional charges will apply.
Again, to prevent misunderstandings, if you have any questions or need clarification, please contact us. 

SECTION 15 - CREDIT CARD POLICY
We reserve the right to charge your card after each order or at the end of the month. This policy is based on your credit history with us. Cards that decline will be charged a $25 service fee, checks that bounce will be charged a $75 service charge. All voice overs are the property of Your Voice Now, LLC until payment is rendered.

SECTION 16 - EMAIL
By signing up, clients agree to accept E-Mail blasts concerning changes we make or other important matters. Don't worry we rarely do this, and we do not sell or share our client list with anyone. NSF check fee $25.00

SECTION 17 - PRIVACY POLICY 
Your submission of personal information through Your Voice Now, LLC is governed by our Privacy Policy. YourVoiceNow.com does not share client information with anybody, period.

SECTION 18 - SATISFACTION GUARANTEE
If you are not completely satisfied with the production or voiceover, we will create a fair resolution once we review the issues. 
You must notify us within 48 hours of delivery. Certain Restrictions Apply.

Your Voice Now, LLC - Since 2005
Saint Albans, Maine  USA

SECTION 18 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Your Voice Now, LLC, PO Box 365, Saint Albans, ME, 04971-0365, United States.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at marc@yourvoicenow.com.
Marc Tischart is Your Voice Now  |  Since 2005
  • Voice Over & Audio Services